At the organizational level, applause appears as downloads, likes, or press hits. A freedom-centered scorecard asks different questions: how many users can complete core tasks without assistance? How easily can they export their data, switch providers, or set meaningful defaults? What fraction of employees have flexible schedules, clear grievance channels, and equitable promotion pathways? Such metrics track reversibility, portability, and autonomy—signals that people are less trapped and more empowered. They are harder to inflate, yet far more predictive of durable impact. [...]
