Ultimately, progress is iterative. The Deming cycle of Plan, Do, Study, Act formalizes a humility that anger alone cannot provide. Cities like Bogotá under Antanas Mockus (1995–2003) ran civic experiments—traffic mimes, cultural norms campaigns—then measured and refined, contributing to notable drops in traffic fatalities and violence. Policy pilots with sunset clauses, open data dashboards, and after-action reviews ensure that early inventions are improved rather than ossified. In this rhythm, honest anger begins the story by insisting something is intolerable; disciplined invention keeps writing the chapters, turning that urgency into designs that stand, adapt, and serve. [...]
